Welcome to Playpen
These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of products from Playpen. By accessing this website or purchasing from us, you agree to these terms.
1. General
- The term “we”, “our”, “us” refers to Playpen.
- The term “you”, “your” refers to the customer or website user.
- We reserve the right to update or change these terms at any time.
2. Products
- All products displayed on our website are subject to availability.
- We make every effort to ensure product descriptions and images are accurate, but slight variations may occur.
- Playpens should always be used under adult supervision.
3. Orders & Payment
- Orders are confirmed once payment has been received in full.
- Prices are listed in New Zealand dollars (NZD) and include GST unless otherwise stated.
- We accept major payment methods as displayed at checkout.
4. Shipping & Delivery
- We aim to dispatch all orders promptly. Delivery times may vary depending on your location.
- Delays caused by courier services are outside our control.
- Risk passes to the customer upon delivery.
5. Returns & Refunds
- If you receive a faulty or incorrect item, please contact us within 7 days of delivery.
- Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
- Refunds will be processed once the item has been inspected.
6. Liability
- We are not responsible for accidents or injuries that may occur from improper use of our products.
- Always ensure that playpens are assembled correctly and children are supervised at all times.
7. Governing Law
These Terms and Conditions are governed by the laws of New Zealand.
8. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
📧 Email: info@playpens.co.nz
📍 Address: 39D Honan Place, Avondale, Auckland 1026, New Zealand